OUR COMMITMENT TO YOU
VOLUNTARY RECALL CAMPAIGN
Nissan is committed to a high level of customer safety, service and satisfaction.
On occasion, in order to ensure the safety and high quality of Nissan vehicles, Nissan will recall customers for a free of charge repair campaign update of their vehicle.
Recalls are preventative checks that we sometimes take out on a specific group of vehicles in order to check for a fault. We urge you to contact us as soon as possible if you are notified that you are eligible for one, to arrange for a free repair of your vehicle.
I did not receive a letter from NISSAN, how can I check if my vehicle has any outstanding campaign?
Nissan has launched a dedicated online VIN checker tool to check outstanding recall campaigns which can be found towards the end of this page.
To identify if your vehicle is affected by any other campaigns please contact us for further assistance.
What to expect from Nissan if you are affected by a Recall Campaign:
- A free of charge repair or update to prevent anything impacting your Nissan vehicle experience.
- We will use only genuine Nissan parts.
- All repairs come with our standard service warranty.
- We'll do our best to schedule an appointment at your convenience.
- Contact through your preferred method of communication: Email/Phone.
At Nissan, customer safety is always our first priority. If we find a defect on any part in a Nissan vehicle, we resolve to issue a recall for a repair or replacement of that part at no extra cost to you. To determine whether your Nissan is affected by a safety recall, we need to identify your vehicle. Enter your vehicle's Vehicle Identification Number* (VIN) below to find out if your car is affected.
Please note that the VIN captured had outstanding campaign/s at the time when the data was loaded onto the website. If your vehicle was recently in for a routine service or for repairs, the campaign may have also been resolved and the status may have changed. Please contact us at 012 252 3333
or visit Brits Nissan to check if there is still an outstanding campaign on your vehicle.